Privacy Policy

1. Introduction

Our company is committed to protecting the privacy and personal information of our customers. This privacy policy explains how we collect, use, and protect your information when you use the website dongvantour.vn.

2. Information We Collect

• Personal Information: Name, phone number, email address, mailing address, payment details.
• Device Information: IP address, browser type, operating system.
• Behavioral Information: Browsing history, pages viewed, access time.

3. Purpose of Information Use

• Process tour bookings and provide travel services.
• Contact, support customers, and answer inquiries.
• Improve user experience on our website.
• Send promotional information and special offers (if you opt-in).

4. Information Sharing

We are committed to not selling, exchanging, or renting your personal information to third parties. However, we may share information in the following cases:

• With service partners (hotels, transportation) to ensure a smooth travel experience.
• When required by legal authorities in accordance with applicable regulations.

5. Information Security

We apply reasonable security measures to protect your personal information from loss, unauthorized access, or unintended disclosure.

6. Customer Rights

• Request access, modification, or deletion of your personal information.
• Unsubscribe from marketing communications at any time.

7. Cookies and Tracking Technologies

We use cookies to collect data and personalize your experience on our website. You can disable cookies in your browser settings if you do not wish to be tracked.

8. Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be announced on the website.

9. Contact Information

If you have any questions about this privacy policy, please contact us via:

• Email: dongvantour@gmail.com
• Hotline/Zalo/WhatsApp: [+84949283393]
• Address: [10 Nguyen Thai Hoc, Ha Giang city.]

Thank you for trusting and using our services!